Contents:
Last updated: March 13, 2025
Terms of Online Service
Please read these Terms and Conditions of Service ("Terms of Service") carefully before purchasing organized trips, circuits, transfers, excursions, transport, accommodations, and/or other tour services through the Cherg.com website or directly through Cherg Expeditions (the "Services"), doing business as Cherg Expeditions SARL in partnership with Hunter Marsh SARL ("Us", "We", or "Our").
These Terms of Service govern sales to customers ("You" or "Your") of Services from Us. Your purchase(s) are conditioned upon Your acceptance of and compliance with these Terms of Service, that We recommend you read carefully before making an online purchase. It is your responsibility to print or save these Terms of Service.
By purchasing through the Services, You agree to be bound by these Terms of Service. If You disagree with any part of these Terms of Service, then do not purchase through the Services.
Placing an Order
You must be at least 18 years old with a valid credit card in Your name to place an order for Services. You represent and acknowledge having read these Terms of Service as well as all the terms of the offer before placing Your order. The placement of your order confirms your acceptance of these Terms of Service, without exception.
We may change the price for the Services at any time, with or without notice. All orders will be made in Moroccan Dirham and include tax, calculated based on the applicable exchange rate on the date of Your order.
We reserve the right not to confirm an order and/or process a payment for any reason in Our sole discretion.
You will be informed of any required credit card processing fees when placing Your order. These processing fees are subject to change without notice and may be increased, reduced, or waived, in Our sole discretion.
It is Your responsibility to inquire into and ensure the validity of any documentation necessary for entry into Morocco and the execution of Your trip. We will not be held responsible for an inability to travel, a refusal of entry into Morocco, or any other situation where You would be unable to benefit from the Services ordered due to Your noncompliance with this provision. We strongly encourage You to purchase trip insurance for Your Trip
If You place an order for more than one person, You guarantee to be jointly and severally responsible for all payments due by each person for whom You place an order. You acknowledge that information transmitted to You through the Services and an order will be transmitted by You to all the persons for whom You place an order.
Confirmation & Payment
You will be sent an email with the details of Your order and a link through which You may make secure payment directly through Our payment processor. We may make other payment options (e.g., shopping cart purchase by credit card or PayPal) available through the Services, in Our sole discretion. To confirm Your order, a payment equal to 50% of the total order amount is required, with payment of the balance due, if any, to Us by cash, credit card, or any other method of payment we accept.
As part of Our fraud prevention program and in order to protect Us and You against fraudulent transactions, We may request additional documentation to verify Your identity, including but not limited to:
§ A copy of an identity document (e.g. Your passport or other issued identity card); and/or
§ A copy of the credit card used for the order transaction signed by You; and/or
§ An identity form attestation signed by You.
Upon payment of the total amount of Your order by credit card or any other method of payment integrated into the Services, You will receive confirmation of the order, including the total price.
Your payment data will be encrypted and sent over a secure connection to Our payment processor. Confirmation and a summary of payment for Your order will be sent to You to the email address You provide to Us.
By completing the order form and providing Us with Your credit card details You give Us the right to apply the method of payment chosen by You, and the provisions of these Terms of Service and/or those of Your credit card issuer, relating to the fraudulent use of Your credit card. The credit card details You provide to Us constitutes proof of the authenticity of the order transactions between the You and Us.
Changes & Cancellation
Our Services are subject to availability, and We can withdraw them at any time. In the case that Our Services are unavailable after placing Your order, We will promptly inform You. Your order will be cancelled, and no debit will be made to Your credit card, or if already made will be refunded.
You may change the dates for Services you purchase in an order subject to availability, any price increase applicable on the date of Your change, and the terms of cancellation below. You must contact Us directly through the methods in the Contact Us section below to change the dates of Services.
You may cancel Your order up to 31 days before Your arrival date and the amount You have paid will be refunded. If You cancel Your order more than 14 days before your arrival date, 50% of the amount You have paid will be refunded. If You cancel Your order 14 days or less before your arrival or you do not check in with Us on your scheduled arrival date, the amount You have paid will be nonrefundable. All cancellations are subject to service or other fees We may have already incurred. We reserve the right to reduce or waive these cancellation fees, or offer a voucher for future Services, in Our sole discretion.
Fraud
Except in the case of fraud for which it is up to You to provide proof of, You are financially responsible for all orders You process on the Services. You also guarantee the truth and accuracy of the information You provide on the Services.
In the case of payment by credit card, the provisions relating to fraudulent use of the credit card provided for in Your agreements with the issuer of Your credit card apply to Your order transaction. Any fraudulent use of the Services violating these Terms of Online Service, will justify at any time Our refusal of Your access to the Services, Our other websites, and/or Services.
Your Personal Data
The use of the personal data that You provide to Us is governed by the terms of Our Privacy Policy at https://cherg.com/terms-service-privacy-policy/#atossp-privacy.
Termination of Services
You agree that all members of Your party will abide by Our rules in effect at the time of and for the duration of Your tour. It is Your responsibility to ensure that You and/or all members of Your group act in an appropriate manner and not in a manner that could endanger, torment, injure, or harm others or that could damage property belonging to Us or others (including drunkenness or aggressive behavior) during Your tour.
In the event that You or anyone in Your group exhibits behavior that is inappropriate and/or that We believe would endanger, torment, injure, or harm other persons or risk damaging Our property or that of our partners. We will take appropriate measures to ensure the safety and comfort of all of Our customers and Our property or that of our partners. These measures may include terminating Your access to the Services, in which case You and Your group will be asked to immediately end your tour, and You will not be entitled to any reimbursement, refund, or compensation relating to the fees paid resulting from such termination. You agree to immediately reimburse Us for all costs We incur relating to such termination. Any measures that We take in this regard will be in Our sole discretion.
We may also terminate or suspend access to Our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms of Service or a force majeure event (e.g., inclement or unusual weather, the unforeseeable act or omission of a third party, or a public health emergency).
All provisions of these Terms of Service which by their nature should survive termination will survive.
Disclaimer
Your use of the Services is at Your sole risk. The Services are provided on an "AS IS" and "AS AVAILABLE" basis. The Services are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We will not be held liable for any damages and/or inconveniences suffered by You, whether resulting from Your behavior or that of any third parties.
You acknowledge and agree that the Terms & Conditions and Privacy Policy available on Our website are incorporated into and form a part of these Terms of Service and are incorporated herein by reference.
Changes
We reserve the right, in Our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will provide 30 days' notice, as soon as reasonably practical, before the revised terms take effect by posting the revised terms on Our website. What constitutes a material change will be determined by Us in Our sole discretion.
By continuing to access or use the Services after those changes become effective, You agree to be bound by the revised Terms of Service. If You do not agree to the new Terms of Service, please stop using the Services.
Governing Law
These Terms of Service shall be governed and construed in accordance with the laws of Morocco without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect. These Terms of Service constitute the entire agreement between You and Us regarding the sale of the Services and supersede and replace any prior agreements existing between You and Us regarding sale of the Services.
Contact Us
If you have any questions about these Terms of Service, contact us at [email protected] or through the Contact Us form on the Services website.
Last updated: March 13, 2025
Privacy Policy:
Cherg Expeditions SARL in partnership with Hunter Marsh SARL ("Cherg") operates cherg.com and may operate other websites. It is Cherg's policy to respect your privacy regarding any information we may collect while operating our websites.
Website Visitors
Like most website operators, Cherg collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Cherg's purpose in collecting non-personally identifying information is to better understand how Cherg's visitors use its websites. From time to time, Cherg may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its websites.
Cherg also collects potentially personally-identifying information like Internet Protocol (IP) addresses for users leaving comments on Cherg websites. Cherg only discloses user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that IP addresses and email addresses may be visible and disclosed to the administrators of the websites where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Cherg's websites choose to interact with Cherg in ways that require Cherg to gather personally-identifying information. The amount and type of information that Cherg gathers depends on the nature of the interaction. Those who engage in transactions with Cherg are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Cherg collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Cherg. Cherg does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities. The full credit card number used for secure payment of Cherg services is held by Cherg's credit card processor and is not available to Cherg.
Aggregated Statistics
Cherg may collect statistics about the behavior of visitors to its websites. Cherg may display this information publicly or provide it to others. However, Cherg does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Cherg discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Cherg's behalf or to provide services available at Cherg's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Cherg's websites, you consent to the transfer of such information to them. Cherg will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Cherg discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Cherg believes in good faith that disclosure is reasonably necessary to protect the property or rights of Cherg, third parties or the public at large. If you are a registered user of a Cherg website and have supplied your email address, Cherg may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Cherg and our services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Cherg takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Cookies
A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Cherg uses cookies to help Cherg identify and track visitors, their usage of Cherg website, and their website access preferences. Cherg visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Cherg's websites, with the drawback that certain features of those websites may not function properly without the aid of cookies.
Business Transfers
If Cherg, or substantially all of its assets, were acquired, or in the unlikely event that Cherg goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Cherg may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Cherg and does not cover the use of cookies by any advertisers.
Privacy Policy Changes
Although most changes are likely to be minor, Cherg may change its Privacy Policy from time to time, and in Cherg's sole discretion. Cherg encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.